Frequently Asked Questions

Everything you need to know about your YETI Australia order.

What are your shipping rates and delivery times within Australia?

We offer free standard shipping on all domestic orders over $100. For orders under $100, a flat rate of $9.95 applies. Delivery typically takes 3-7 business days depending on your location.

How do I initiate a return or exchange?

If you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days. Simply visit our online returns portal to generate a prepaid shipping label.

Are YETI products covered by a warranty?

Yes, all authentic YETI products come with a limited warranty ranging from 3 to 5 years, covering manufacturing defects in materials and workmanship.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and buy-now-pay-later options via Afterpay.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

How should I care for my YETI gear to ensure longevity?

Most of our Rambler drinkware is dishwasher safe. For bags and soft coolers, we recommend cleaning with a mixture of mild dish soap and water, and always allowing them to air dry completely.