Returns & Exchanges
At YETI Australia, we stand behind the quality of our gear and offer a 30-day return policy for unused items in their original packaging. Whether you've changed your mind or need a different size, we are committed to making your exchange or refund process as seamless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original condition with all tags attached, ensuring the gear is protected for transit.
Affix Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to any Australia Post location and keep your tracking receipt; your refund will be processed within 7-10 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing